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Current Job Listings
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Senior Remote Engineer
Work with a variety of company's clients to maintain and remotely support IT networks based on Microsoft Windows XP, Windows 2000, Windows 2003, Windows 2008, Windows 7, .NET technology and additional current technologies applicable to this role. Work closely via telephone and remote access tools with client’s IT staff to provide full-service IT outsourcing. Key areas of expertise include Exchange-based email, Active Directory, security, server monitoring, and network infrastructure. The Sr. Remote Support Engineer will troubleshoot application problems including desktop application integration issues, server problems, data service issues, and connectivity problems, without physical access, should the client environment allow.
In supporting a client, the engineer may be designated either the primary or the secondary engineer. The primary engineer must be familiar with all aspects of the client IT infrastructure and is responsible for first line response to all customer issues, and a rapid response time to opened help tickets is essential. The secondary engineer should be familiar with the client’s IT infrastructure to the degree that they can seamlessly step in and resolve issues in the absence of the primary engineer. It is critical that all engineers keep their service reports and public folders up to date in order for the TRC to manage incoming calls.
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Software Engineer
• Designing and developing new and existing applications primarily in the C# language within the .NET framework which are integrated with database technologies
• Independently work on all SDLC phases
• Provide technical leadership to the Product Development team, working closely with Engineers, Tech Leads, and Architects
• Research third-party ingredient technologies to determine upgrade/migration paths and impacts to current frameworks
• Participate in user interface design
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Support Analyst, Request Management
Responsible for providing day-to-day technical support to users through various communication methods such as telephone, e-mail and in person (where applicable). The support is to be in networks, hardware and software areas as defined through management. To achieve “utility grade” support for administrative computing and technology throughout the corporation by working with the Information Technology department and the technology support teams. Performs troubleshooting techniques in all areas to provide first level IT support. The person will provide detailed information utilizing the IT Call Center toolsets and procedures. Manager is kept informed of priority calls, user complaints and compliments, and any issue that is deemed appropriate to maintain a high level of user satisfaction. The position will be high visibility to the user community and must represent the professional and user dedication that is required from all members of the team.
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HP PPM IT Analyst
The IT Analyst debugs, monitors, maintains and optimizes computer hardware and computer software problems
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Oracle Applications Programmer Analyst
The successful candidate will have strong communications skills and be able to effectively communicate with peers both within IT and the business community. The role also sometime entails functioning as lead on small projects, managing the project in all aspects. This is an excellent opportunity for someone looking to break into project management from a technical background
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Sr. Siebel Architect
The Sr. Siebel Architect will report to the IT Application Lead and be part of the IT department in Pittsburgh, PA. This individual will work collaboratively with Siebel IT team to perform the following functions for the Siebel application. Develop the detailed design specifications including business requirements gathering, functional design, gap analysis, technical design, and traceability matrices. Be the lead architect overseeing implementation of a new enhancements/projects. Understand overall business operations and develops innovative solutions to help improve productivity. Ensure that new functionalities/projects are architected leveraging best practices and the latest technology - platform. Design and develop the inbound and outbound interfaces using a variety of integration technologies (EIM, EAI, eScript). Build and test the core functionalities including new enhancements and production defect resolution. Act as a SME in trade promotions management space and provide innovative solutions to critical and complex business requirements. Train and educate other team members around core Siebel TPM functionalities and help them deliver high quality end deliverables. Assist leadership with development and management of new application functionalities to improve productivity.
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C#.Net Developer
We are looking for a well qualified Sr. Level C#.Net Developer
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QA
The Quality Assurance Analyst helps improve and maintain product and process quality. The successful candidate will apply proven analytical and problem-solving skills to help validate implementation of products against functional and technical specifications and assist other members of the QA Team through careful testing.
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Sr Help Desk
In this position, the successful candidate will be responsible for installs, configures, and upgrades computer hardware and software for customer equipment. Screens, refers and diagnoses internal inquiries and work requests as they relate to maintenance of personal computers and related systems. Provides technical support to customers on operational or maintenance aspects of system equipment. Job Perform installation and first look maintenance of hardware and network switches. Maintains current knowledge of relevant technologies as assigned. Serve as customer contact on technical and service related problems. Participates in special projects as required.
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Network Adminstrator
Perform network and lab administration; maintain servers, build images, load software and provide general lab maintenance support; perform telecommunications network analysis, design, implementation, and integration under general supervision; performs additional duties as assigned.
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Carnegie, PA 15106