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Current Job Listings
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Help Desk Analyst
We are looking for a Help Desk Analyst in our Pittsburgh office.
Candidate Requirements
Must Have:
-Background in Basis PC Software/PC Hardware Skills
-Excellent Customer Service Skills
-Personable Person Team Player
-Self Driven and Motivated
- Must be able to handle > than 40 calls a day
-Able to Resolve VPN, Broadband, Wireless calls for Remote Users
- Helpdesk Experience - At least 1 year
-Willing to Learn
-Provide statistics to demonstrate performance on the help desk.
Beneficial
-Lotus Notes Experience, SAP Background Siebel Citrix HDI Certified Advanced Office XP Experience Plus Strong LAN and WAN skills SAP Functional Experience
Candidates must have Green Card or U.S. citizenship
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.Net Programmer
We are looking for someone with development skills in .Net, Informatica and/or Domino Notes Forms to provide us 16 to 24 hours a week working on problem tickets and tactical requests.
Candidates must have Green Card or U.S. Citizenship.
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Functional Analyst
This position serves as a functional expert, performing all functions related to the setup, documentation, business process design, implementation, and support of Oracle Applications E-Business Suite (11.5.10.2) Financial modules, with a concentration on Accounts Payable.
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JUNIOR SUPPORT ANALYST
We are looking for a Junior Support Analyst in our Pittsburgh office. Responsibilities include: providing day-to-day technical support to various branches of company through various communication methods such as telephone, e-mail and in person (where applicable). The support is to be in networks, hardware and software areas as defined through management. To achieve “utility grade” support for administrative computing and technology throughout the corporation by working with the Information Technology department and the technology support teams. Performs troubleshooting techniques in all areas to provide first level IT support. The person will provide detailed information utilizing the IT Call Center toolsets and procedures. Manager is kept informed of priority calls, user complaints and compliments, and any issue that is deemed appropriate to maintain a high level of user satisfaction. The position will be high visibility to the user community and must represent the professional and user dedication that is required from all members of the team.
Key Job Elements:
1. Answer all calls professionally and friendly.
2. Issues work orders for all calls.
3. All calls are followed up on and recorded in a timely and acceptable time frame.
4. Updates all open work orders daily.
5. Closes work orders upon resolution with complete and accurate detail.
6. Weekly status reports are submitted timely, clearly, precisely, and professionally.
7. Communicates well with others.
8. Follows policies and procedures.
9. Willingness and ability to learn key supported applications.
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Application Packagers
We are looking for someone with strong Deskside/Application support, experience with application packaging, testing and deployment into a Citrix environment, and experience with imaging in creating the original image. Experience with Citrix, SMS, Altiris all a bonus.
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Senior Helpdesk
We are seeking motivated, responsible and experienced individuals to fill full-time Technical Support Analysts positions in our Pittsburgh office. The primary responsibilities include providing Help Desk assistance via telephone and occasionally providing some desk side support. Knowledge is necessary in Microsoft Office 2003 applications with an advanced knowledge of Word, Outlook, Excel and Powerpoint. Experience in document management systems, especially Hummingbird DM, is a plus. Additional knowledge and ability to install and support the firm's network applications are required for this position.
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.NET C# DEVELOPER
We are looking for a solid ASP.NET, c#, vb.net, SQL developers with a good understanding of web technologies and app development. AJAX required.
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EMR Support Implementation Specialist
LANtek Medical has openings in client support/training department for training and implementing MicroMD EMR Software. Candidates with EMR, Clinical Experience, and computer proficiency preferred. Travel required. Position offers competitive salary & benefits package.
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Senior IT Systems Engineer
Working with developers, this position provides architecture design and system support for Internet and distributed application environment. Responsibilities include providing primary administration and configuration for Websphere, Apache and Tomcat systems. Support multiple environments (development, QA, User test and production) by developing build and deployment scripts. Candidate will also be responsible for providing System Administration support for Sun Solaris servers, including such tasks as managing system backups, building new servers, upgrading system tools and proactively monitoring systems.
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Mgr, Network & Security
Directs the company's information security function and network infrastructure. Responsible for the effective protection and transmission of information; collaborates on the development of policies, standards, and procedures that assure the effectiveness of information protection and transmission for the enterprise. Manages the company's network. Identifies and evaluates technologies for usefulness in protecting and transmitting information. Directs the selection, installation, administration, and operation of network and information security systems.
NOTES: Employer does not assist with relocation costs.
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Carnegie, PA 15106